Waco Wonk, LLC.


Waco Wonk, LLC.
Support Services

Hello, how can we help?

Submit a ticket
Submit a new issue to a department
View existing tickets
View tickets you submitted in the past

Knowledgebase

  • Top articles
How can I delete a user?

Category: Omnia System

Currently, there is no official way to delete a user from the Ticketing System. Due to the complexity of how Tickets are created and maintained, once a user is removed from the system it creates issue...

How do I view my invoices?

Category: General Questions

All clients are able to view their current and past tickets from the Client Portal.  To access the Client portal, click here. **You must have a client login to view invoices.

Custom features

Category: Omnia System

Some of our clients have specific features that help make their daily routines more efficient. If you are needing any specific set of features, please feel free to contact your representative and we c...

Documents Required for Technology Purchase

Category: IT Services

When you are submitting a request for a Technology Purchase, we will need the following information: A written authorization to proceed with purchasing and authorized amount The item you are requestin...

Missing Support Tickets

Category: General Questions

If you changed your client profile email, your previous tickets will be disassociated from your account. In order to associate your previous tickets, you would need to send us an email ([email protected]

View entire Knowledgebase
Copyright © 2021 Waco Wonk, LLC.